Privacy Policy

CoreBridge Privacy Policy
Last Updated: November 2025
‍
At CoreBridge, your privacy and trust are essential to us. This policy explains what information we collect, how we use it, and how we protect it. If you have any questions, contact us at support@corebridge.net.

‍1. Who This Policy Applies To
This Privacy Policy applies to CoreBridge, Inc. (“CoreBridge,” “we,” “our,” or “us”) and covers information collected through CoreBridge.net, related web applications, and services. It applies to both:
• Businesses that use CoreBridge
• The end-customers of those businesses whose data is stored or processed in the CoreBridge platform.

‍2. Information We Collect
We collect information in a few key ways:
‍
a. Information you provide
‍When you create a CoreBridge account or interact with our support or sales teams, we may collect information such as: Name, company name, email address, phone number, and login credentials. Business information (e.g., company size, store name, and contact details). Your customers’ data, which you upload or enter into the CoreBridge system (e.g., contact information, order data, and related records).
‍
b. Automatically collected information
‍When you visit or use CoreBridge.net or our applications, we automatically collect:
‍
‍Usage data:
pages visited, actions taken, browser type, and IP address.

‍Cookies and tracking tools:
we use Google Analytics (GA4) to help us understand how visitors use our site and improve user experience.

‍Log data:
system events, error logs, and activity timestamps used to maintain reliability and security.
‍
c. Communications
‍We retain email messages, support tickets, and chat transcripts through our support system to help resolve issues and improve our service.
We do not collect payment, banking, or HR-related data.

‍3. How We Use Information
We use collected information to:
• Provide, maintain, and improve our software and related services.
• Communicate with you regarding product updates, support issues, or account changes.
• Analyze usage to enhance performance and user experience.
• Detect, prevent, or investigate security incidents and misuse.
We do not sell or rent your information to third parties.

‍4. How We Share Information
We share information only when necessary to operate and support our services with trusted service providers who host and process data on our behalf, and/or when required by law to comply with legal obligations or enforce our agreements.

If CoreBridge undergoes a merger, acquisition, or sale, in which case users will be notified before personal information is transferred or becomes subject to a new policy.

All third parties that process data for us are required to handle it securely and in compliance with this policy.

‍5. Data Security
We maintain administrative, technical, and physical safeguards designed to protect your data from unauthorized access, disclosure, or alteration. These include encryption, access controls, and regular system monitoring.
‍
Access to personal information is restricted to authorized CoreBridge personnel who require it to perform their job duties and are bound by confidentiality obligations.

‍6. Data Retention
We retain user and account data for as long as necessary to provide our services.When an account is closed, we retain related data for up to six (6) months unless a longer period is required for legal, security, or operational reasons.

‍7. Your Choices and Rights
You may contact us at support@corebridge.net to request deletion of your personal data or correct inaccurate information in your account. We do not currently provide data export or portability features. If you are an end-customer of a business that uses CoreBridge, please contact that business directly for requests regarding your data, as they control their customer records stored in our system.

‍8. Cookies and Tracking
CoreBridge uses cookies and similar technologies to improve your browsing experience, remember preferences, and understand how visitors use our website. You can manage cookies through your browser settings. Once our cookie preferences feature is live, you’ll be able to set your preferences directly on our site.

‍9. Data Hosting and Transfers
All data is hosted securely in the United States on Microsoft Azure servers. We may transfer data within the U.S. as needed to operate our services.

‍10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When updates are made, we will revise the “Last Updated” date above. Significant changes may also be communicated via email or in-app notification.